# Monitor runs in Active Work

Agent Mission Control user guide > Daily work

> Read the dashboard, filter all runs, open a run, and cancel one.

**Who can do this:** Everyone with department access. Cancel: Tenant Admin, Department Manager, Agent Manager.

**Active Work** is the home page. It shows what your agents are doing now and what needs a person.

## Read the dashboard

- **Time range:** choose **Today**, **This Week** (default), **This Month**, or **This Year**. Ranges are rolling, so This Week means the last 7 days.
- **Tiles:** **Running**, **Completed**, **Pending**, and **Failed**. Select a tile to open the matching list of runs.
- **Attention queue:** counts of human interventions (with how many are past SLA), failures pending attestation, and flagged steps. Select **Open Reviews queue** to work them.
- **Recent Workflow Runs:** up to 12 run cards with status, start time, and step progress. Select a card to open the run.

## Status and outcome are different

**Status** is where a run is in its lifecycle: Running, Intervention, Pending, Completed, Failed, or Cancelled. **Outcome** is the verdict: Success or Failure. An admin can change a run's outcome without changing its status. Cancelled runs have no outcome.

## Find any run

1. On Active Work, select **See All Runs**.
2. Filter by search text, **Status**, **Outcome**, date range, or workflow **Type**.
3. Hover a status badge to see why a run ended. Select a row to open it.

## Inside a run

- The header shows status, department, start time, the agents involved, and step progress.
- **Steps** lists each step in order. Select a step to see its result, model usage, attached files, and any intervention thread. Select **Show details** for the agent's thinking and tool calls.
- **Artifacts** lists files the run produced. HTML artifacts open in a sandboxed viewer; other files download.
- Runs update live while you watch.

## Cancel a run

1. Open the run, or find it in **See All Runs**.
2. Select **Cancel run**.
3. Confirm. Completed steps are kept, but the run won't continue. This can't be undone.

> **Note:** Runs can't be paused or restarted. A run waiting on a person resumes when someone replies to its intervention.

## Related

- [Start a workflow run manually](https://www.agentmissioncontrol.ai/guide/start-a-run/)
- [Respond to a human intervention](https://www.agentmissioncontrol.ai/guide/respond-to-interventions/)
- [Diagnose a failed run](https://www.agentmissioncontrol.ai/guide/diagnose-failures/)

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Source: https://www.agentmissioncontrol.ai/guide/active-work/ · Last updated 2026-10-21 · Full guide index: https://www.agentmissioncontrol.ai/llms.txt