Set up email notifications (SMTP)
Connect your email service so AMC can send notifications, then check every delivery.
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Go to Settings > Notifications.
- Go to Settings > Notifications.
- Under Service, choose Exchange Online (OAuth) or Other SMTP server.
- For Exchange Online, enter the Directory (tenant) ID and Application (client) ID of your Entra app and its Client secret.
- For another server, enter the Server host name, TLS mode (STARTTLS on 587 or implicit TLS on 465), Username, and Password or API key.
- Under Sender, enter the From address and From name. Your email service must allow that address.
- Select Save Changes, then Send test email. The test goes to your own address.
Secrets are write-only and stored in a key vault. Leave the field blank to keep the stored one.
Test without emailing people
Turn on Test mode and enter a Catch-all address. Every email then goes to that address instead of its recipient. Turn it off when you're done.
Check deliveries
The Delivery log at the bottom of the page lists every notification email, newest first. Filter by status or notification type.
| Status | Meaning |
|---|---|
| Sent | Your email server accepted it. Later bounces aren't shown. |
| Queued | Waiting to send. |
| Failed / Bounced | Not delivered. Check Details. |
| Opted out | The recipient turned that notification off. |
| Skipped | Email wasn't configured when it was due. |
The connection badge reads Working, Failing, Not tested, or Not configured. Each person chooses their own notifications; see Choose which notifications you get.
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Last updated 2026-10-21