Start a workflow run manually
Use Run now to start a workflow, fill its inputs, and pick who answers its interventions.
WhoTenant Admin, Department Manager, Agent ManagerView as Markdown
Start a workflow runDemo data
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Select Run now on Active Work.
- Select Run now on Active Work, on See All Runs, or next to a workflow on the Agents page.
- In Start a workflow run, choose the Workflow type. You only see enabled types in departments you can access.
- Fill in the workflow's inputs. Required inputs are marked with an asterisk.
- Optional: set Assignee to route this run's interventions to a specific person. Leave it as Workflow default to use the workflow's normal routing.
- Optional: add a Label (up to 80 characters) so you can find the run later.
- Select Start run. The run starts immediately and AMC opens it.
Runs you start by hand carry a Manual badge.
If the run won't start
| Message | What to do |
|---|---|
| A budget block with Request a budget override | The department has hit its budget cap. Request an override; see budgets and overrides. |
| Runs are switched off for this workflow type | Someone disabled the workflow. Re-enable it from Agents > Manage > Workflow settings. |
| Some run inputs need attention | Fix the fields highlighted in the dialog. |
| This workflow is sensitive | Sensitive workflows can only be assigned to the department's manager. Pick them or keep the default. |
| No workflow types available for your role | You have no runnable workflow types. Ask a Tenant Admin. |
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Last updated 2026-10-21