Choose which notifications you get
Turn in-app and email notifications on or off, and understand the notification bell.
WhoEveryoneView as Markdown
Change your notification preferences
Change notification preferencesDemo data
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Select your avatar in the top bar to open your profile.
- Select your avatar in the top bar to open your profile.
- Select Notification preferences.
- Check or clear a box in the In-app or Email column. Each change saves immediately.
You can also go straight to /preferences in your AMC address.
What you can change today
| Notification | In-app | Default | |
|---|---|---|---|
| Intervention assigned to me | Yes | Yes | On |
| Intervention waiting for my answer | Not available | Yes | On |
| Workflow completed | Not available | Yes | Off |
| Workflow failed | Not available | Yes | On |
| Orchestrator unreachable | Not available | Yes | On |
| Notification delivery failed | Not available | Yes | On |
Other rows on the page (new thread messages, overdue interventions, unassigned interventions, budget events, and skipped runs) are marked Coming soon and can't be changed yet.
The notification bell
- The bell shows open interventions assigned to you where the agent spoke last. The badge counts them, up to 9+.
- The dropdown lists up to five. Overdue ones are marked. Select one to open it.
- There is no mark-as-read. An item leaves the bell when you reply or the intervention closes.
- Select View all human interventions for the full list.
- Budget, workflow, and system events are sent by email, not to the bell.
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Last updated 2026-10-21